At RoadSkills Driving Academy (“we,” “us,” “our”), we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you interact with our services.

1. Information We Collect
We collect the following types of personal information when you engage with us:

Personal Details: Name, address, email, phone number, and other contact information.
Payment Information: Details required for processing payments for lessons or courses.
Driving Information: Learner’s permit details, driving history, and progress reports.
Website Usage Data: Information about your interactions with our website, including IP address, browser type, and device information.

2. How We Use Your Information
We use the personal information collected for the following purposes:

To manage and schedule driving lessons.
To process payments and issue receipts.
To maintain communication regarding lesson updates, cancellations, or other related services.
To improve our services and customer experience.
To comply with legal obligations and ensure the safety of our instructors and students.

3. How We Store Your Information
We store your personal data securely in compliance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Access to this data is limited to authorized personnel, and we take all reasonable measures to protect your information from unauthorized access, disclosure, or loss.

4. Sharing Your Information
We do not share, sell, or rent your personal information to third parties for marketing purposes. However, we may share your data with trusted third-party service providers to facilitate our services, such as payment processors. These third parties are bound by strict confidentiality agreements.

5. Your Rights
Under the GDPR, you have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You have the right to correct any inaccuracies in your data.
Deletion: You may request that we delete your personal data under certain circumstances.
Restriction: You can request that we restrict how we process your personal data.
Objection: You may object to how we use your personal data for specific purposes, such as direct marketing.

6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely deleted.

7. Cookies
Our website uses cookies to enhance user experience and analyze traffic. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, but doing so may affect the functionality of our website.

8. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we will notify you of significant changes via email.

9. Contact Us
If you have any questions or concerns about our privacy practices, or if you wish to exercise your rights, please contact us at:

RoadSkills Driving Academy
Email: [Insert Email]
Phone: [Insert Phone]
Address: [Insert Address]